The Maplewood Community Library has opened in its temporary location at 414 Lexington Ave, Rochester, NY 14613! (Their phones are currently down but they are open normal hours.) Please visit Maplewood’s Expansion page for details.

The library catalog will be down for maintenance Tuesday, July 16th beginning at 8:00 AM, lasting approx. one hour. We apologize for any inconvenience.

Central Library of Rochester & Monroe County

Business Insight Center

Work Smarter with BIC!

Market Research

Get the competitive edge you need. No matter how big or small your enterprise is, we are here to help. Our market research services don’t just save your company time and money, we can also identify potential customers to help increase your bottom line.

We subscribe to more than 10 proprietary databases to help you research market trends, intellectual property landscapes, patent holdings, registered trademarks and business and financial reports.

Just starting out? We can provide you with examples of business plans, industry surveys, and direct mailing lists. We can also refer you to funding sources, entrepreneur assistance programs, and business mentoring.

These services are provided at no cost. Requests for research can be made by phone or email. In person consultations are by appointment only. Click here to schedule an appointment.

The Carlson Center for Intellectual Property

Housed within the BIC, the Center is part of the national network of Patent and Trademark Resource Centers, designated by the U.S. Patent and Trademark Office to receive and maintain a collection of U.S. patent and trademark documents for public use. Our expert staff regularly undergo extensive training at the USPTO headquarters and can save you time and money in identifying prior art. Additionally, we offer inventors 3D printing and graphing software for prototypes. Whether you are filing a patent, trademark, or copyright, we will be with you every step of the way. These services are provided at no cost and are by appointment only. Click here to schedule an appointment. Check out our website at

Patent Virtual Assistance Center

PVAC allows you to virtually consult with a USPTO Patent Examiner through a webcam and remote filesharing. This service is crucial to ensuring your application has all the necessary documentation that is required for filing. This service is provided at no cost and is by appointment only. Click here to schedule an appointment.

Cannabis Support and Resources

The New York State Marijuana Regulation and Taxation Act has not only decriminalized recreational cannabis use for adults, it allows for exciting new business ventures, including flowers, oils, and hemp. Starting any business is hard, but the heavily regulated cannabis industry will present unique challenges. The Central Library and NY HempLab would like to make this a little easier for entrepreneurs. Click here for more information.

Sign up to receive our cannabis newsletter!

Division Supervisor: Jennifer Byrnes

115 South Avenue
Rochester, NY 14604

(585) 428-8130

Fourth Floor of the Bausch & Lomb Public Library Building


Market Research and IP Databases

ArcGIS Business Analyst

Evaluate potential business sites using map-based analytics. Generates reports on market potential, demographics, consumer spending and more. Reports must be requested from the Business Insight Center

Business Insights Essentials

Detailed company and industry profiles including SWOT reports, market share reports, and financial reports.


Gain unique insights from the world’s most comprehensive collection of news and data.

First Research

Extensive industry research written from an objective business perspective. A Dun & Bradstreet product.

Frost & Sullivan

Industry Research with a global perspective.


IBISWorld is a powerful business tool that provides strategic insight and analysis on more than 1,000 U.S. industries. Extensive, objective and easy to digest, IBISWorld research offers the very latest content on every U.S. industry to help you make better decisions, faster. Password required for full access. Ask librarian for assistance.


Game-changing intellectual property search software.

Insight Reports

Uses machine learning and statistical analysis to evaluate the strength of either a patent or an idea.

Mergent Intellect

Information on more than 245 million businesses world wide. Advanced search functionality allows you to build custom lists.


Experts in what consumers want and why. Mintel’s predictive analytics have enabled clients to make better decisions.


Insights and facts across 600 industries and more than 50 countries.


Trademark research.

Weiss Financial Ratings

Tools to protect your finances, invest wisely, grow your wealth, and learn more about your finances. Take a tour through some of the functionality of the Weiss Financial Ratings database with these presentations and videos.

Resources & Services

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