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Central Library of Rochester & Monroe County

Business Insight Center

Work Smarter with BIC!

Market Research

Get the competitive edge you need. No matter how big or small your enterprise is, we are here to help. Our market research services don’t just save your company time and money, we can also identify potential customers to help increase your bottom line.

We subscribe to more than 10 proprietary databases to help you research market trends, intellectual property landscapes, patent holdings, registered trademarks and business and financial reports.

Just starting out? We can provide you with examples of business plans, industry surveys, and direct mailing lists. We can also refer you to funding sources, entrepreneur assistance programs, and business mentoring.

These services are provided at no cost. Requests for research can be made by phone or email. In person consultations are by appointment only. Click here to schedule an appointment.

The Carlson Center for Intellectual Property

Housed within the BIC, the Center is part of the national network of Patent and Trademark Resource Centers, designated by the U.S. Patent and Trademark Office to receive and maintain a collection of U.S. patent and trademark documents for public use. Our expert staff regularly undergo extensive training at the USPTO headquarters and can save you time and money in identifying prior art. Additionally, we offer inventors 3D printing and graphing software for prototypes. Whether you are filing a patent, trademark, or copyright, we will be with you every step of the way. These services are provided at no cost and are by appointment only. Click here to schedule an appointment. Check out our website at

Patent Virtual Assistance Center

PVAC allows you to virtually consult with a USPTO Patent Examiner through a webcam and remote filesharing. This service is crucial to ensuring your application has all the necessary documentation that is required for filing. This service is provided at no cost and is by appointment only. Click here to schedule an appointment.

Division Supervisor: Jennifer Byrnes

Business Insight Center Map

115 South Avenue
Rochester, NY 14604

(585) 428-8130

Fourth Floor of the Bausch & Lomb Public Library Building

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