The Central Library of Rochester & Monroe County has partnered with Creating Assets, Savings, and Hope (CASH) and the New York State Department of Taxation & Finance Tax Assistance Program (TAP) to provide information on tax filing assistance.
Creating Assets, Savings, and Hope (CASH)
CASH offers free tax return preparation services to low-income workers including those eligible for the Earned Income Tax Credit [EITC]. CASH tax assistance is available by appointment only. All appointments will be held on the 4th floor of the Bausch & Lomb Public Library Building. Appointments may be scheduled either online at SURVEYMONKEY.COM/R/CASHTY2025 or by calling (585)900-1004 and leaving a message. To find a CASH partner site and more information, visit https://empirejustice.org/cash/ or IRS.TREASURY.GOV/FREETAXPREP.
All CASH programs are free and delivered through a team of highly-trained volunteers. Income eligibility requirements apply. Click here for more information.
The New York State Department of Taxation and Finance Tax Assistance Program (TAP)
Staff from the New York State Department of Taxation and Finance Taxpayer Assistance Program (TAP) will be here in the Science, History, and Social Sciences Division on the 3rd floor to help people file their 2025 individual income taxes.
The TAP Program begins February 4 and will be here every Wed from February 4 – April 15, 2026, 9:30 am-5 pm. Appointments can be made with the staff in the Science, History & Social Sciences Division, 585-428-8110.
For information, a list of necessary documents, or to schedule a session, contact us at 585-428-8110 or in person at the Science, History, and Social Sciences reference desk. Click here for flyer.
• Use on-site computers or your own laptop, tablet, or mobile device.
• You only need basic computer skills and an active email account.
• If you earned $89,000 or less in 2025, you qualify.
• Safe and secure online tax software
Appointments can be made by calling 585-428-8110.
2025 Federal IRS 1040 Instructions, 1040 Form, 1040-SR Form and (1040) Schedule 1-A Form (available in English and Spanish) tax forms are available on the 3rd floor of the Bausch & Lomb Public Library Building in the Science, History, and Social Sciences Division. If you have any questions about tax forms, please call the Science Division at 585-428-8110.
Visit the MCLS website here for more information about available tax filing assistance.
