Tax Filing Assistance

The Central Library of Rochester & Monroe County has partnered with  Creating Assets, Savings, and Hope (CASH) and the New York State Department of Taxation & Finance Facilitated Self Assistance (FSA) Tax Assistance Program to provide information on tax filing assistance.


Creating Assets, Savings & Hope CASH Logo

Creating Assets, Savings, and Hope (CASH)

CASH is no longer able to accommodate in-person appointments, but does offer a virtual tax service for those wishing to complete paperwork online. CASH tax preparers will complete your return virtually with the information you have uploaded/ completed online. Please click this link for more information.

All CASH programs are free and delivered through a team of highly-trained volunteers. Income eligibility requirements apply, so please check each program to see if you qualify.

Click here to learn more about CASH.


The New York State Department of Taxation and Finance Facilitated Self Assistance (FSA) Tax Assistance Program

If your income in 2020 was $72,000 or less, you qualify to receive free virtual tax assistance from the department. We can help you electronically prepare and file your 2020 federal and state income tax returns at no cost.

During a pre-scheduled virtual webinar session using WebEx or Zoom, our department representatives will guide you through free tax preparation software, step-by-step, as you complete and file your own tax return. Our online tax software is a safe and secure way to file. It’s quick and easy!

Click here for more information.

Webinar sessions will be held in partnership with the Central Library on the following Wednesdays: 2/17, 2/24, 3/3, 3/10, 3/17, 3/24, 3/31, 4/7, 4/14, 4/21, 4/28, 5/5 and 5/12. Sessions are scheduled from 9 am – 11 am and 1 pm – 3 pm. You must pre-register and schedule an appointment. Click here for more information.


The Central Library will have 2020 tax forms on the 3rd floor in the Bausch & Lomb Public Library Building in the Science, History and Social Sciences Division. If you have any questions about tax forms, please call the Science Division at 585-428-8110.

Visit the MCLS website here for more information about available tax filing assistance throughout the Monroe County Library System.