Tax Filing Assistance

The Central Library of Rochester & Monroe County has partnered with  Creating Assets, Savings, and Hope (CASH) and the New York State Department of Taxation & Finance Facilitated Self Assistance (FSA) Tax Assistance Program to provide information on tax filing assistance.

Creating Assets, Savings & Hope CASH Logo

Creating Assets, Savings, and Hope (CASH)

Effective June 8th, 2020, CASH will be offering a free online tax preparation service for clients who need their 2019 and/or 2016 taxes prepared to meet the July 15, 2020 deadline for filing. We will file 2017 and 2018 tax returns at a later date.

This service is for clients who are familiar and comfortable with online transactions, including email communication, completing electronic forms and uploading documents. Clients who choose this option to have their tax returns prepared will get the same high quality service that CASH offers in person. Clients will follow a link on our website to see if they qualify for our services and if they do, they will be given a link to start the process.

At this time, we will not be having in person tax preparation. We are only doing online tax services.

Detailed information will be available on our website,, beginning June 8th.

The New York State Department of Taxation and Finance Facilitated Self Assistance (FSA) Tax Assistance Program

Until further notice, all of our FSA sites are closed due to the Governor’s Executive Order.

For step-by-step instructions on using the same software provided at FSA sites, and videos to help you prepare to file and choose the software that’s right for you, see Get ready to e-file your income tax return.

Click here for more information.

The Central Library will have 2019 tax forms on the 3rd floor in the Bausch & Lomb Public Library Building in the Science, History and Social Sciences Division. If you have any questions about tax forms, please call the Science Division at 585-428-8110.

Visit the MCLS website here for more information about available tax filing assistance throughout the Monroe County Library System.